Conflict Transformation - CFDE PicksLederach, John Paul. The Little Book of Conflict Transformation (Intercourse, PA: Good Books, 2003).
Succinct yet conceptually substantial introduction to the field of conflict transformation, which emphasizes engaging conflict constructively for positive change.
Reynolds, Marcia. The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs (San Francisco: Berrett-Koehler Publishers, 2014).
Explores how “difficult conversations” can become opportunities for learning. Book’s focus is on leadership coaching within the workplace, but the principles and conversational techniques it teaches are apt also for various contexts in higher education.
Fisher, Roger, and William Ury. Getting to Yes: Negotiating Agreement Without Giving In, 3rd edition (New York: Penguin Books, 2011).
Classic text that teaches the strategies of “principled negotiation.”